LionHeart Alliance, LLC d/b/a LHA Gear is committed to making our website accessible and user-friendly for all customers, including people with disabilities.
We are actively working to improve the accessibility and usability of lhagear.com. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized standards for digital accessibility.
Our Commitment
Our goal is to provide a website experience that allows all visitors to:
- Browse products and content
- Navigate the website
- Place orders
- Access customer service information
- Contact our team for assistance
We recognize that accessibility is an ongoing effort, and we are committed to reviewing and improving our website as technology, standards, and customer needs evolve.
Accessibility Features and Ongoing Improvements
We work to support accessibility through efforts such as:
- Clear and consistent website navigation
- Readable text and sufficient visual contrast where possible
- Alternative text for meaningful images where applicable
- Keyboard-accessible website functionality where supported by the platform
- Compatibility with common browsers, devices, and assistive technologies
- Ongoing review of website content, layout, and functionality
Because our website is hosted through a third-party ecommerce platform and may use third-party applications or plugins, some accessibility features may depend on tools, themes, integrations, or services outside of our direct control. We will make reasonable efforts to address accessibility issues when they are identified.
Known Limitations
While we strive to make lhagear.com conform to WCAG 2.1 Level AA, some areas of the website may not yet fully meet accessibility standards. Known or potential limitations may include:
- Third-party applications, embedded tools, checkout features, payment processors, or shipping tools that are not fully controlled by LionHeart Alliance, LLC
- Theme, template, or platform limitations within our ecommerce system
- Product images, older content, or uploaded media that may need updated alternative text or formatting
- Occasional color contrast, navigation, or keyboard-accessibility issues that may require further review and remediation
We are continuing to evaluate our website and make improvements where reasonably possible. If we identify an accessibility issue or receive feedback about a barrier, we will review the concern and make reasonable efforts to correct the issue or provide an accessible alternative.
Third-Party Content
Our website may include links to third-party websites, embedded content, payment processors, shipping tools, apps, or other third-party services. While we strive to work with providers that support accessibility, we cannot guarantee the accessibility of third-party websites or services that we do not control.
Need Assistance?
If you experience difficulty accessing any part of our website, need help placing an order, or have an accessibility-related question, please contact us. We will make reasonable efforts to assist you and provide the information, item, or service you need through an accessible communication method.
LionHeart Alliance, LLC
1345 Taylor Farm Rd., Ste 111
Virginia Beach, VA 23453
Email: Intel@LHAGear.com
Phone: 757-216-1179
When contacting us, please include:
- The webpage or feature where you experienced an issue
- A brief description of the problem
- Your preferred contact method
- Any assistive technology, browser, or device you were using, if relevant
Feedback
We welcome feedback on the accessibility of our website. If you have suggestions or encounter barriers while using lhagear.com, please contact us so we can review the issue and work toward a solution.